Something is off. You can feel it.
That's because as companies grow, so do the gaps in communication, clarity, and accountability.
You won’t see them right away—but your team and customers will.
It happens to every scaling company. Most just wait too long to do something about it.
Every company has a churn problem—whether customers or team.
Most CEOs wait too long to fix the foundational stuff—because it’s invisible until it’s expensive.
Foundational problems don’t announce themselves—They show up as churn, tension, or stalled momentum.
I’m the partner who comes in and surfaces what’s really going on—and I give you a clean, practical path forward.
As companies grow, things break. Here's what it may look like:
People
Process
Leadership
Culture
Market
Imagine a work day where...
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Your team solves problems before you hear about them.
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Meetings are shorter—and things still get done.
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Churn slows because trust is built into every touchpoint.
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Culture isn't a ✨vibe✨. It's an operating system.
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You’re not fire-fighting. You’re designing the future.
This isn’t magic. It’s what happens when you fix the foundation and stop mistaking motion for momentum.
Why Me?
I’m blunt when it’s needed, kind when it counts, and relentless about making fixes stick. I specialize in human-centered operations—in the spaces where leadership, experience, and retention intersect.
With more than two decades in the trenches, both leading and advising high-growth teams, I’ve seen every flavor of churn, workflow tangle, and culture clash.
I get inside the business, surface the hard truths, and design solutions that fit your people, your market, and your reality—then stay alongside you until the change holds.
For leaders who know there’s a deeper issue beneath the quick fixes—who are seeing the cracks in culture or engagement—I help you go beyond the usual tactics and actually build the kind of infrastructure that keeps your best people (team and customers) for much longer.
If you’re looking for someone who’s going to give you the usual playbook, I’m not it. But if you’re ready for someone who’s going to go right to the heart of the problem and challenge the way things are normally done, then let’s talk.
Let's Talk
Every engagement is custom. We start with a 30-minute strategy call to surface where trust is breaking, churn is building, or workflows are slowing you down—no cost, no pressure..
Talk To Me
We’ll dig into what’s not working—where churn is creeping in, where teams are stuck, and where momentum feels like it’s slipping.
Assess
I’ll give you an X-ray across people, process, and customer experience—spotting trust leaks, friction points, and early signs of churn.
Fix
If we’re a fit, we set the scope and get to work—fixing the foundations, protecting your base, and getting your team ready for what’s next (AI, automation, or scale).
I do my best work with mission-driven brands
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